SynCore · Legal
Subprocessors
- Version
- 2.2.2 (in force)
- Effective date
- 22 October 2026
- Published
- 22 October 2026
- Version id
- 01a16496-61a8-77cb-aa6e-a66415f0e015
- SHA-256
- 6d5b1322e5c858fc0aaeb5f48b586a7da738fca5592221c0418d8cb91efdebfb
What changed: Wording only: our name is now written SynCore, as in our official documents. Nothing else has changed.
These are the companies that process personal data or customer files for us when we provide SynCore services. Each is bound by a contract with data protection terms.
| Company | What they do for us | Where |
|---|---|---|
| Cloudflare, Inc. | File storage (R2), website protection, DNS and the sign-in bot check (Turnstile) | Files stored in the European Economic Area; network worldwide |
| Hetzner Online GmbH | Servers that run the application and the database | European Economic Area |
| HostNali (mail hosting) and MailBaby (outgoing mail relay) | Sending account, billing and support emails | HostNali: Germany (its mail server for our domain is hosted with Hetzner there). MailBaby: United States (where MailBaby says it sends mail from) |
We tell customers in their account at least 30 days before we add or replace a subprocessor that handles customer files, so they can object under our Data Processing Agreement.
Version history
- 2.2.2 · effective 22 October 2026 · Wording only: our name is now written SynCore, as in our official documents. Nothing else has changed.
- 2.2 · effective 22 October 2026 · Version 2.2: the Service Level Agreement is replaced by a best-effort Support and Maintenance Policy (no availability target or service credits); clearer payment, refund and dispute terms (bank details on the invoice once available or on request); SynCore Assistant and accessibility settings in the Privacy Notice and Cookie Policy; complaints reviewed by senior management.
- 2.1 · effective 16 October 2026 · 2.1: we now serve businesses and individuals (outside Mauritius only); consumer rights incl. 14-day cancellation for UK/EU consumers; identity and sanctions checks.
- 2.0 · effective 16 October 2026 · Full text for SynCore as a Mauritius company: business customers only, clear billing, refunds and cancellation, Mauritius law.
SynCore · Company No. 240463 · Mauritius · Questions: support@syncoretech.net