SynCore · Legal
Cookie Policy
- Version
- 2.2.2 (in force)
- Effective date
- 22 October 2026
- Published
- 22 October 2026
- Version id
- 01a16496-61a2-7010-a1f5-d74a121da1e9
- SHA-256
- 0ca11fb4ebd72c42ebb341751e9fee3de8a15f038505ba68ee123dd8335082d0
What changed: Wording only: our name is now written SynCore, as in our official documents. Nothing else has changed.
1. The short version
We use only cookies that are needed for the service to work. We don’t use advertising or tracking cookies, and we don’t use analytics cookies.
2. Cookies we use
| Cookie | Where | What it’s for | How long |
|---|---|---|---|
__Host-syncore_session | Customer account (app.syncoretech.net) | Keeps you signed in | Until you sign out, or after a period without use |
__Host-syncore_csrf | Customer account | Protects forms against cross-site request forgery | Browser session |
__Host-syncore_mfa | Customer account | Remembers that the first step of sign-in succeeded, while you enter your verification code | A few minutes |
__Host-syncore_admin_* | Staff site (admin.syncoretech.net) | The same three purposes, for our staff only | As above |
sc_theme | Customer account and staff site | Remembers whether you chose light or dark mode | 1 year |
sc_a11y | Customer account and staff site | Remembers the accessibility options you chose (for example text size or high contrast), so they apply on every page of that site. Set only when you change an option | 1 year |
Our public website (syncoretech.net) sets no cookies. If you change an accessibility option there, it is kept only in your browser’s storage (below).
Browser storage. Your browser also keeps a copy of your accessibility options (local storage, until you reset them) and, while the tab is open, the current “Ask SynCore” chat (session storage, cleared when you close the tab). These stay on your device and are used only to provide what you asked for.
Sign-up and sign-in pages, and the first question in the website chat, use Cloudflare Turnstile to check that you are a person. Cloudflare may process technical data about your browser for that check; see the Subprocessors page.
3. Your choices
Because these cookies are strictly necessary, they don’t need consent. You can block or delete cookies in your browser, but you won’t be able to sign in without them.
4. Changes
If we ever want to use optional cookies, we will ask for your consent first and update this policy.
Version history
- 2.2.2 · effective 22 October 2026 · Wording only: our name is now written SynCore, as in our official documents. Nothing else has changed.
- 2.2.1 · effective 22 October 2026 · Wording only: the accessibility cookie is used on the customer account and staff site only; the public website sets no cookies and keeps accessibility options in your browser.
- 2.2 · effective 22 October 2026 · Version 2.2: the Service Level Agreement is replaced by a best-effort Support and Maintenance Policy (no availability target or service credits); clearer payment, refund and dispute terms (bank details on the invoice once available or on request); SynCore Assistant and accessibility settings in the Privacy Notice and Cookie Policy; complaints reviewed by senior management.
- 2.1 · effective 16 October 2026 · 2.1: we now serve businesses and individuals (outside Mauritius only); consumer rights incl. 14-day cancellation for UK/EU consumers; identity and sanctions checks.
- 2.0 · effective 16 October 2026 · Full text for SynCore as a Mauritius company: business customers only, clear billing, refunds and cancellation, Mauritius law.
SynCore · Company No. 240463 · Mauritius · Questions: support@syncoretech.net